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Residents
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Property
Managers

All Our Features

RAY provides a full range of powerful features that simplify and enhance every aspect of property and tenant management.
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Employees
Tenants
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Facility Management

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Issue Reporting

  • Make reporting problems simple and stress-free for your tenants.
  • Assign issues to the right team members in just a few clicks, fostering collaboration and ensuring swift action.
  • Keep tenants informed with real-time updates, building trust and satisfaction every step of the way.
Issue Reporting
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Space Booking

  • Give your community the freedom to book spaces directly from their phones.
  • Customize booking options to suit your needs, whether it's an instant confirmation or a manual review.
  • Every reservation is smooth and seamless, creating a stress-free experience.
Space Booking
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Visitors Management

  • Managing visitors is easier than ever. From the moment they request access to their arrival at reception, everything runs smoothly.
  • Track visits with powerful analytics, enhance security with blacklist features, and offer a modern, touchless welcome with QR code invitations.
  • It’s the future of visitor management, and it’s here now.
Visitors Management
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Delivery Management

  • Transform package handling into a smooth, reliable process with automated notifications that keep tenants informed every step of the way.
  • From reception to final delivery, ensure every package is managed with care and efficiency.
Delivery Management
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Shops

  • Bring the best of local dining and shopping to your tenants.
  • Let restaurants, cafes, and stores showcase their menus, manage orders, and process payments—all within the app.
  • Whether it’s delivery or pick-up, tenants can enjoy a convenient and seamless experience.

Shops
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Host Events

  • Let tenants bring their events to life.
  • Planning an event with ease.
  • Gather all the information needed to ensure their event is a success, with everything organized in one place.
Host Events
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Revenue and Billing

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Lease Management

  • With our easy-to-use platform, you can handle everything from creating and renewing leases to tracking payments—all in one place.
  • Keep everything organized and secure with digital leases and e-signatures and set up automatic reminders for rent payments.
Lease Management
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Subscriptions

Every tenant is different, so why should their subscription plans be the same?

  • Whether it’s a one-time service or a recurring plan, you can create tailored packages that fit your community’s unique needs.
  • From time-based to usage-based plans, it’s all automated—so tenants can subscribe, pay, and enjoy without the hassle.
  • And with online payments, it’s as easy as a tap of a button.
Subscriptions
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Invoicing / Payments

  • Keep finances flowing smoothly with hassle-free invoicing and payment tracking.
  • Create invoices with ease, handle VAT, and stay on top of payments with simple, custom reminders.
  • Your tenants get digital invoices they can pay directly from their phones, and you get full visibility into your revenue—all in one place.
Invoicing / Payments
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Community Management

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Profiles

  • Help your tenants connect effortlessly with personalized community profiles.
  • With indexed profiles and unique QR-coded IDs, tenants can find and connect with each other with just a scan.
Profiles
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Polls and Surveys

Whether you're gathering feedback or just learning more about your community’s preferences, it’s a simple way to involve everyone and make them feel heard.

  • Conduct polls and surveys that are fun, engaging, and easy to respond to.
  • Gather valuable insights from your members, making it easier to make informed decisions.
Polls and Surveys
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Tenant Communication

  • Keep your community updated with news, events, and highlights that matter most.
  • Publish important updates, manage different categories, and make sure everyone stays informed.
  • Encourage engagement through discussion threads where members can share their thoughts, creating a space for real conversations and connections.
  • Highlight key announcements to keep your community engaged and active.
Tenant Communication
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Community Feed

  • Create a vibrant space where your community can connect, share news, and exchange ideas.
  • With a streamlined community feed, members can easily post updates, engage in meaningful conversations, and stay informed about the latest happenings.
Community Feed
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Reporting and Analytics

Dashboards

  • Stay on top of your property’s performance with customized dashboards that put everything you need at your fingertips.
  • From tracking maintenance requests and visitor activity to monitoring leases and revenue, you’ll always have a clear view of what’s happening
Dashboard mockup

Integrations

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Devices

  • Modern properties rely on a growing number of connected systems beyond traditional property management tools.
  • RAY integrates with solutions including Sciener smart lockers, SafeQ YSoft/Xerox printing systems, and Foodics, allowing property teams to connect additional services based on the needs of their properties.
  • RAY brings these solutions together to create a more connected experience between digital property management and physical operational services.
Devices
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Communication Channels

  • Communication integrations can help support key touchpoints across the property experience.
  • RAY uses SMS integrations to send welcome messages and app download invitations to residents and tenants, while WhatsApp integrations support visitor management by sharing visit details and QR codes directly with visitors.
  • RAY integrates with communication providers including Infinito, Unifonic, and Bevatel to support these interactions.
Communication Channels
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Access Control

  • Tenant & Property management increasingly extends beyond software and into the physical building experience.
  • Connecting access systems with property management software can simplify how residents, employees, visitors, and service providers interact with a property.
  • RAY integrates with access solutions including Salto ProSpace and ZKTBio CVSecurity, creating a more connected experience between digital property management and physical access.
Access Control
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Payment Gateway

  • Tenants increasingly expect simple digital ways to pay rent, service charges, bookings, and other fees.
  • Payment integrations make transactions easier for tenants while giving property teams better visibility over payments and collections.
  • RAY supports multiple regional and international payment providers, including Telr, Moyassar, Stripe, Amazon Payment Services, N-Genius, Visa Cybersource, and Areeba.
Payment Gateway
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Facility Management

  • Maintenance requests often move between tenants, property managers, and facility teams. When systems aren't connected, this can create unnecessary manual work and delays.
  • Integrating tenant & property management softwares with facility management platforms helps create a smoother flow between tenant requests and maintenance operations.
  • RAY integrates with solutions including MaintainX and IBM Maximo, helping connect property and facility management workflows.
Facility Management
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ERP & CRM

  • ERP and CRM platforms hold critical information related to customers, finances, contracts, and wider business operations.
  • Connecting them with your property management platform helps reduce duplicated work and creates better visibility across departments.
  • RAY integrates with leading enterprise platforms including Salesforce, Microsoft Dynamics, and SAP, connecting property operations with the wider business ecosystem.
ERP & CRM
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